We went to Vapiano for our last night's meal while we were in Switzerland for 11 days. This was by far the poorest service that we received at any restaurant during our trip. We were seated upstairs and the room was hot and stuffy since there was no air circulation. The waitresses didn't seem to want to provide any service. They never asked how our meals were when we were eating. We had to ask for our check several times and then we needed to wait in line to pay downstairs.The food was okay except the portions were small so our son and I left hungry. Overall, there are better options in Geneva.