Smoothie King

I've never seen such terrible customer service in my life. You're clearly hired. Not only was the staff over rude and had absolutely no sense of hospitality, but my smoothie was disgusting. It tasted like all fruits in it was bad, completely unnoticed. When I called back to ask how to go over a refund, the boy on the phone was just as bad as the girl I met in the store. Would NIE give this place back my money. Owners/managers should consider who hire them based on the reviews I have seen and my experience.

I was a consistent customer and has been drinking smoothie-king for a long time. But the experience I had today was terrible and humiliating. At this point (1501A Cornerside Blvd, Vienna, VA 22182), today at 19:30, the girl who took the order was initially so ignorant. I asked her to make a smoothie with light ice, as it was for my mother, who gets slightly cold, which was totally ignored and gave me a normal ice smooth. When I came back to complain about it, she was so arrogant and told me she was? ll make me a smoothie without ice then and gave me a 20 oz cup filled almost to a quarter. I've never had anyone who spoke to me in such an unrespectful way, when it wasn't even my fault, and to a place I loved so far. I really want to see what management is doing, and if this problem can be escalated on the store manager.

Every time I get to the Tysons site, the staff was consistently bad. Customer service is terrible. The staff (young woman in the register and young man who mixes the smoothies) is slow when there are no other customers. Not friendly. The smoothie tastes shortages. This time it tasted as if there was not enough time to mix the ingredients, etc.

Meh. Not worth your coins. This shopping center overall is disappointing with customer service lacking. I?m starting to think Dunkin, Smoothie King and Jersey Mike?s are under similar management?

Just left the place. Service is less then 0 star. We walked in and the 2 ladies who were working didn?t even turn their head to see who walked in or to say Hi. If I didn?t call their attention we would probably still waiting for them. They definitely hate their job!

They always get my order right and helpful when I?m trying to decide on what to order. This is my preferred smoothie location.

Horrible staff. The young girl at the register had no idea what she was doing. She asked me if I wanted my smoothie activated, but when I asked her what she meant she couldn?t even say anything. The other guy working there had to point out that she was thinking of the wrong smoothie. Speaking of the other guy, this man chewed out an older customer for simply standing in front of the smoothie pickup area. His argument: ?you?re blocking the area for other customers? (no one else was around him). Both employees are in dire need of basic training.